WE ARE TEMPORARILY CLOSED AS WE RELOCATE TO VICTORIA

Cancellation and Refund Policy
 

Phoebe’s Art House (PAH) reserves the right to amend any class or schedule. In such circumstances, we will endeavour to provide as much notice as possible. Should a class be cancelled by PAH, and an alternative class cannot be arranged, a full refund or credit can be provided.

 

Refund, Cancellation and Transfer Policy for Term Courses and School Holiday Program

The following policy relates to all Term Based Classes, Adult Workshops, Paint and Sip Workshops, Birthday Parties, Corporate Workshops and School Holiday Workshops.

 

Cancellation or Withdrawals

 

If you choose to withdraw from a class or workshop up to 7 days before its commencement, you will receive a full refund.

 

If you choose to withdraw from a class or workshop within 7 days of its commencement, you will not receive a refund but be able to transfer or credit your account for future classes.

 

No refunds transfers or credits will be provided if you withdraw or cancel within 24 hours of the class or workshop and no refunds, transfers or credits once the class or workshop has commenced.

 

Payment of Fees

Class fees are listed on the Bookings page of our website. Payment of the full class fee, via online direct transfer is required at the time of booking to secure your place.

 

Once payment is received, you will receive a notification advising of your booking confirmation.

 

Photography

Each week, we take photos during class of students and artworks. These photos are used for Phoebe’s Art House promotional purposes such as media advertising, brochures, social media, editorials and website curation. These photographs are used exclusively by Phoebe’s Art House. As a condition of your booking, your consent is implied. Should you not wish for us to take and use photos of you, your child, your family or your artwork, please notify us in writing.

 

Privacy

Contact information you supply to Phoebe’s Art House will not be disclosed to third parties, except where required by law. All our payments are processed via secure online payments or via direct deposit.

 

We do retain your email address and send emails to students and past students for marketing purposes. You may unsubscribe from or subscribe to our mailing list at any time.